TL;DR: Yes.
Overview
Lazy AI may automatically cancel a subscription if unable to process your payment after multiple attempts. When repeated billing attempts fail, our system is designed to automatically cancel subscriptions to prevent ongoing billing issues. This article explains why this might happen, what it means for your account, and the steps you can take to restore your subscription.
What Causes an Automatic Cancellation?
Our billing system tries to collect payment multiple times before taking any action on your subscription. This includes:
Payment Retries: After the first failed attempt, we’ll attempt to charge your payment method again according to a set schedule.
Max Failed Attempts: If we still can’t process your payment after several attempts, your subscription will be canceled automatically. This safeguard ensures that customers aren’t repeatedly billed for an active subscription that isn’t successfully being paid for.
After Cancellation: Downgrading to No subscription 'Free Plan'
Even without a paid subscription, you still have access to your Lazy AI account and apps with the free limited plan. However, this plan has prompt and testing limits so you may not be able to do much with your app until you upgrade.
How to Restore Your Subscription
If you wish to regain full access and benefits, upgrading back to a paid plan is quick and easy:
Select a Plan: Visit our Plans & Pricing page to choose the plan that best fits your needs. We offer flexible monthly and annual options with varying features.
Once the transaction is successful, your account will be immediately upgraded, restoring your previous functionality and limits.
Need More Help?
If you have further questions or need assistance with restoring your subscription, please contact our support team ([email protected])